IT Engineer

Posted 2 months agoViewed

💎 Seniority level: Middle, 3+ years

📍 Location: California

💸 Salary: 110000.0 - 130000.0 USD per year

🔍 Industry: Health Insurance

🏢 Company: Sidecar Health👥 101-250💰 $165,000,000 Series D 9 months ago🫂 Last layoff over 2 years agoHealth Insurance InsurTech Insurance Health Care FinTech

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: CybersecurityMicrosoft Active DirectoryMicrosoft AzureJiraComplianceConfluence

Requirements:

3+ years of experience in an IT role with a focus on user and machine management.
Proficiency in managing multi-platform environments, SaaS tools, and legacy systems.
Strong analytical skills to evaluate processes and tools and recommend improvements.
Excellent verbal and written communication for effective collaboration and documentation.
Adaptability to manage multiple priorities in a dynamic, lean environment.
An Information Security mindset, with experience in compliance frameworks like SOC 2 or HIPAA.
Basic understanding of network security principles, such as firewalls, VPNs, and intrusion detection/prevention systems.
Prior experience with Azure, Active Directory, and Jamf is essential.

Responsibilities:

Manage user systems such as Microsoft Azure, Jamf, Intune, Jira, and Confluence.
Identify and implement improvements to IT tools and processes.
Provide technical support and resolve issues through efficient ticket handling.
Partner with IT leadership to prioritize and distribute support requests effectively.
Lead and contribute to operations and infrastructure projects, leveraging expertise.
Refine, manage, and document Identity and Access Management (IAM) processes.
Optimize Mobile Device Management (MDM) systems like Jamf and Intune.
Support security reviews, audits, and compliance initiatives.
Participate in on-call rotations for IT/InfoSec incident response.
Assist with evaluating and configuring Virtual Desktop Infrastructure (VDI) solutions.

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