Senior Director of Revenue Operations

Posted 2 months agoViewed
125000 - 160000 USD per year
NYC Metro Area, SF Metro AreaFull-TimeSaaS, AI
Company:Shelf
Location:NYC Metro Area, SF Metro Area, EST, PST
Languages:English
Seniority level:Director, 3-5 years
Experience:3-5 years
Skills:
SQLSalesforceCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsProduct AnalyticsProcess improvementCRMData analyticsData management
Requirements:
3-5 years of experience in Revenue Operations, Sales/Marketing Ops, or GTM Strategy Proven track record in B2B SaaS, preferably in AI, data, or developer-focused platforms Deep knowledge of Salesforce and adjacent GTM systems (e.g., Pardot, ZoomInfo, Segment/Rudderstack, Optimizely/VWO) Strong analytical and financial acumen (CAC, LTV, funnel metrics, cohort analysis) Comfortable working cross-functionally and influencing executive stakeholders Thrives in a fast-paced, high-growth environment Balances strategy with execution Bachelor's degree required
Responsibilities:
Own the GTM Operating System Implement and improve full-funnel processes Define lead lifecycle stages, handoffs, and SLAs Ensure smooth buyer journey orchestration Own forecasting methodologies and KPI frameworks Deliver executive dashboards on funnel health Establish attribution and ROI models Manage the GTM tech stack Drive automation and data integrity Unify data sources Analyze funnel stage performance and identify bottlenecks Improve stage conversion and accelerate time-to-revenue Optimize outreach and lead scoring strategies Support revenue planning and target setting Equip GTM teams with insights and tools Drive operational alignment across departments
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