Implementation Project Manager

PMP or project management certified. Experience leading high-stakes, customer-facing projects in B2B SaaS. Comfortable working with large, complex institutions. Fluent in project management tools (e.g., SmartSheet, Monday.com). Strong organizational skills. Clear communication across levels. Ability to influence without authority. Grounded in PMI best practices. Willingness to be on-site with partners when valuable. Adaptable to change. Skilled in building relationships and handling sensitive situations. Experienced in documenting processes. Strong negotiation skills. Comfortable with travel (domestic and international).

Lead multiple onboarding projects for enterprise partners. Coordinate internal teams (Implementation Consultants, Engineering, Integration, Product). Define project timelines and milestones. Manage risks and resources. Advocate for partner needs. Document processes and bring structure.