Company:Gorgias
Location:Canada
Languages:English
Seniority level:Senior, 3-4 years
Experience:3-4 years
Skills:SalesforceSaaSAccount ManagementCRM
- 3-4 years managing and selling into mid-market SaaS accounts.
- Proven track record of driving growth across portfolios exceeding $1M ARR.
- Skilled at engaging and influencing C-level executives.
- Experienced in reviewing and interpreting data trends.
- Able to diagnose customer pain points and develop tailored solutions.
- Strong verbal and written communication skills.
- Results-oriented and highly organized.
- Proficient with CRM and reporting tools.
- Adaptable and resilient in a startup-like setting.
- Drive account growth through upsell and cross-sell opportunities.
- Develop strategic account plans in collaboration with CSMs.
- Engage with key stakeholders, including C-level executives.
- Collaborate with CS, Product, and Legal teams.
- Leverage CRM for account activity documentation and strategy.
- Travel for in-person client meetings (up to 3-4 weeks/year).