- Extract company and contact data from APIs (e.g., Shopify, Apollo) and custom scripts, clean it via automated SQL workflows, and enrich it using LLMs and heuristics to power segmentation and personalisation.
- Maintain and improve ETL processes to ensure data quality, freshness, and reliability across Gorgias’ growth systems.
- Build and deploy internal apps and workflows (in Retool or custom code) to help sales, marketing, and customer success teams autonomously launch experiments, enrol contacts, and activate data.
- Develop and maintain internal micro-apps (“vibe coding”) that empower GTM teams to self-serve and operate efficiently.
- Integrate LLMs to extract metadata (e.g., industry, persona, job function) from unstructured sources like website descriptions and job titles.
- Detect and surface high-intent buying signals, such as new hires, tech stack changes, or CX job postings, and route them into outbound engines for sales and marketing activation.
- Partner closely with sales, customer success, marketing, and product teams to translate go-to-market (GTM) strategies into robust data and automation systems.
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