Airship

👥 251-500💰 $25,000,000 Series F over 6 years agoDigital Marketing Messaging SMS Web Apps Email Marketing SaaS Mobile Apps A/B Testing💼 Private Company

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Airship empowers brands to master mobile-first customer experiences. We provide an end-to-end platform unifying experiences across apps, websites, and all channels, including email, SMS, and mobile wallets. Since 2009, we've helped thousands of leading brands transform their customer journeys, leveraging our innovative no-code Experience Editor and Journeys AI solutions for rapid deployment and impactful results. Our platform is built on a robust tech stack including Google Cloud Platform (GCP), Python, and various other technologies, fostering a collaborative and innovative engineering culture. We're a fully remote-friendly company with a global reach, providing opportunities for growth and collaboration across diverse teams. Backed by significant funding and consistently recognized for our industry leadership, Airship offers a dynamic environment where you can make a real impact on the future of customer engagement. Airship's engineering team employs a modern tech stack including Python for automation and tooling, GCP for cloud infrastructure, and leverages various database and storage technologies. We embrace agile development methodologies, emphasizing collaboration and continuous improvement. Our commitment to a 'Digital First' approach ensures a flexible and inclusive work environment, supporting remote work and fostering a global perspective. We offer a comprehensive benefits package, competitive salaries, and opportunities for professional development and growth within a dynamic, rapidly scaling organization. Airship values diversity, inclusion, and a collaborative culture where innovation is encouraged, and individual contributions are recognized. We're passionate about creating exceptional customer experiences, and we seek talented individuals who share our drive and dedication. With a strong track record of success and ongoing growth, Airship is a great place for professionals who are looking to work with cutting-edge technology, make a significant contribution to a leading SaaS company, and enjoy a remote-first work environment.

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Jobs at this company:

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🔥 Internal Systems Manager

Posted 16 days ago

🧭 Full-Time

💸 156000.0 - 176000.0 USD per year

🔧 Requirements

3+ years of experience as an Internal Systems Manager, IT Manager, or similar role, with a strong background in system administration or engineering.
Proven experience leading technical teams, mentoring staff, and fostering a collaborative team environment.
In-depth knowledge of computer systems, operating systems, and networks with hands-on experience in managing and optimizing them.
Excellent problem-solving and troubleshooting skills, with the ability to resolve complex issues effectively and efficiently.
Strong communication and interpersonal skills, with the ability to collaborate across teams and communicate technical concepts to non-technical stakeholders.
Able to manage multiple tasks and prioritize workload to meet deadlines while maintaining quality and efficiency under deadlines.
Knowledge of IT security best practices and protocols, ensuring that internal systems are secure, compliant, and aligned with industry standards.
Knowledge of compliance regulations (e.g., GDPR, HIPAA) and best practices related to data security and user access.

💡 Responsibilities

Manage user accounts, access levels, and permissions while ensuring compliance with security protocols.
Monitor and optimize system performance, addressing bottlenecks and performance issues.
Implement and oversee system backups, disaster recovery plans, and infrastructure upgrades.
Install, configure, and maintain internal hardware, software, and systems.
Manage network access controls and user authentication, and internal network infrastructure, including cloud based networks and firewalls.
Conduct vulnerability assessments, update security measures, and collaborate with the Security team to ensure compliance with data protection regulations.
Oversee the integration of internal systems and SaaS tools to streamline business processes.
Automate workflows and system management tasks using integration tools, APIs, and automation platforms.
Provide advanced technical support for complex issues and escalate problems as needed.
Train and mentor team members, ensuring up-to-date internal documentation, SOPs, and knowledge sharing.
Develop and enforce security configurations and best practices to meet industry standards and regulations.
Continuously evaluate systems, identify gaps, and recommend improvements to align with organizational goals.
Manage internal infrastructure improvement projects, ensuring alignment with business goals and compliance standards.
Advise on system design, architecture, optimization, automation, and disaster recovery planning.
Collaborate with IT Helpdesk, Security, and Internal Tools teams to complete tasks, meet company goals, and ensure secure and efficient systems.
Oversee IT projects, including system upgrades and new software implementations, ensuring they meet business requirements and deadlines.

Posted 16 days ago

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🔥 Account Manager - Paris

Posted 29 days ago

📍 France

🧭 Full-Time

🔍 SaaS sales

🔧 Requirements

5+ years experience in enterprise SaaS sales, preferably focused in technical marketing solutions (mobile, web analytics, optimization, email, social)
Degree in Business or other related discipline
Customer centric willing to consult with clients to ensure their success
Good Knowledge of mobile/tech / digital marketing industry
Experience using CRM and web-based conferencing systems
Ability to communicate efficiently and effectively with both technical and non-technical audiences
Strong interpersonal skills and ability to excel in a team oriented atmosphere
Strong presentation skills with demonstrated experience in presenting to all level of audiences, both remotely and in-person
At ease establishing business relationships with, and presenting to, individuals from various countries, industries and at all corporate levels
Proven track record of exceeding goals/ quotas

💡 Responsibilities

Conduct sales activities including active management of existing accounts, developing opportunities, delivering proposals, and closing sales, all within an assigned account list/ territory
Own and nurture the customer relationships you develop
Build existing clients into successful case studies
Keep customers up to date on best practices as well as new Airship products and services
Forecast and database upkeep all to keep information flowing, relevant and easily accessible

Account ManagementRelationship managementSales experienceDigital MarketingCRMSaaS

Posted 29 days ago

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