(Remote) Junior Consultant – Professional Services

Bachelor’s degree in Computer Science, Information Technology, Business, or a related STEM discipline, or equivalent practical experience. Proficiency in Java or another object-oriented programming language. Experience with SQL Server or Oracle databases. Understanding of both Windows and Linux operating systems. Network troubleshooting experience. Familiarity with project management concepts and methodologies. Exposure to workforce management systems or software implementation (a plus). Internship or work experience in consulting, customer service, or software implementation (preferred).

Implement and configure workforce management software for new and existing clients. Translate client requirements into customized solutions that improve workflows and operational efficiency. Lead user training and provide ongoing support to maximize adoption and satisfaction. Manage data migration, integration, and testing to ensure quality system deployments. Create and maintain client-facing documentation, reports, and presentations. Identify opportunities for process improvements and recommend best practices. Provide post-implementation troubleshooting and guidance to ensure sustainable client outcomes.