CEO, Professional Services

Bachelor’s degree required; Master’s in Engineering, Business, or related field preferred. 10+ years of progressive leadership experience in managing complex service organizations. Proven track record of leading multi-service line operations with P&L accountability. Demonstrated ability to develop and execute scalable operational strategies. Experience at a technology or hyper-growth company strongly preferred. Exceptional strategic thinking and problem-solving skills. Excellent communication and interpersonal skills. Experience driving cross-functional collaboration. Excellent organization skills and detail-oriented. Adaptable, comfortable managing changing priorities. Ownership and dependability. Willingness to travel. Must be a world-class individual contributor.

Build and own the vision, strategy, and execution plan for Toptal’s services function. Define the organizational structure and leadership model for Services teams. Provide hands-on operational leadership with rigor and accountability. Translate business goals into detailed operational roadmaps. Establish scalable processes and systems for delivery excellence. Partner cross-functionally with Product, Marketing, Finance, and Legal. Drive a high-performance culture across all functions.