Customer Support Representative
50000 - 60000 USD per year
Company:Connecteam
Location:Texas, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia, EST, PST
Languages:English
Seniority level:Entry, 1 year
Experience:1 year
Skills:
Communication SkillsProblem SolvingCustomer serviceWritten communicationVerbal communicationTroubleshootingClient relationship management
Requirements:
At least 1 year of experience in a customer support role or client-facing environment. Superb written and verbal communication skills. Service-oriented personality with a can-do attitude and strong problem-solving skills. Tech-savvy with a Startup mentality. Ability to work remotely from Mon-Fri.
Responsibilities:
Be the main point of contact for customers through various communication channels. Deliver fast service while maintaining a high performance level. Educate clients on best practices in Connecteam. Provide live feedback to the Customer Success team regarding missing capabilities and feature requests.
