Senior Technical Engagement Manager

7+ years of experience in consulting, technical delivery, or customer-facing roles Focus on platform migrations, front-end web implementations, or AI business process transformation Understanding of modern web architectures (agentic systems, composable architectures, frontend frameworks) Proven track record of leading post-sales delivery and account expansion Experience managing cross-functional teams and stakeholders Strong communication skills for translating technical concepts Experience with cloud platforms and DevOps practices

Act as the technical delivery leader for Professional Services engagements Define success criteria and delivery plans based on customer outcomes Manage cross-functional delivery teams and stakeholders Monitor project health and implement mitigation strategies Serve as the primary customer contact Partner with account teams for technical pursuits and scoping Develop customer-tailored project proposals and SOWs Support Vercel engineers presenting technical solutions Contribute to the development of new service offerings Define best practices for Professional Services delivery Mentor and guide team members