Provide strategic leadership and direction to Mainframe Services teams globally. Champion continuous improvement through process maturity, automation, and AI integration. Utilize enterprise systems and analytics to inform decisions and monitor progress. Develop and ensure alignment with personnel, departmental, and enterprise-wide goals. Translate complex technical topics into actionable insights for diverse audiences. Build collaborative partnerships across the global Mainframe organization and with other business units. Coach and mentor leaders, identify high-potential talent, and implement succession planning. Promote a culture of continuous learning, innovation, and employee engagement. Oversee the reliability, scalability, and performance of Mainframe Services. Serve as a strategic voice for the global Mainframe organization in enterprise-wide forums.