Portuguese Speaking Remote Support Specialist

Fluency in Portuguese (both spoken and written) is essential. Excellent customer service and communication skills. Technical acumen with strong problem-solving abilities. Experience in remote support or customer service is advantageous but not mandatory. Ability to work independently and effectively manage your time in a remote work setting. Dedication to delivering a positive customer experience and fostering strong customer relationships. A proactive approach to learning and personal development within a collaborative team environment.

Provide exceptional remote support to Portuguese-speaking customers through multiple channels of communication. Quickly troubleshoot and resolve customer inquiries and technical challenges with efficiency. Guide clients through product features and functionalities, ensuring they receive maximum benefit. Maintain detailed records of customer interactions for reference and quality assurance. Work collaboratively with team members to improve support services and customer satisfaction. Participate in ongoing training to enhance your capabilities and stay current with product updates.