Remote - English Speaking Examiners
Company:PEOPLECERT
Location:Greece, EST, PST
Languages:English
Seniority level:Middle, 4+ years
Experience:4+ years
Skills:
Problem SolvingCustomer serviceAttention to detailOrganizational skillsWritten communicationComplianceEnglish communicationInterpersonal skillsAdaptabilityFluency in EnglishVerbal communicationTrainingTroubleshootingActive listening
Requirements:
Bachelor’s degree in English Language or similar field (Linguistics, Education, ELT/TESOL), or any undergraduate degree and a TEFL/TESOL qualification (Level 5 and above). Minimum 4 years’ full-time TEFL teaching experience (excluding freelance and volunteer). Demonstrable experience in English language assessment examining with awarding bodies. Exceptional command of the English language (C2/native). Excellent listening, writing, and speaking skills with clear enunciation and articulation. Ability to adapt language and communication form to different audiences. Very good level of IT literacy. Familiarity with online communication platforms (e.g., Teams). Full familiarity with the levels of the Common European Framework (CEFR) and working knowledge on it. Well organized, self-driven, flexible, and able to work in a high-volume, fast-paced, deadline-driven environment. Prior working experience in certification of persons and/or training and exam fields is desirable. Prioritization skills and ability to handle multiple activities simultaneously.
Responsibilities:
Conduct online spoken interviews according to the Interlocutor Framework and regulations. Manage exam interactions and ensure a positive candidate experience. Maintain standardization and consistency in interlocution. Assess candidate performance fairly and consistently. Authenticate candidate identity and safeguard exam integrity. Implement basic troubleshooting for technical environments. Attend required trainings and standardization sessions. Respond to guidance and implement improvements. Maintain confidentiality of examination material. Provide feedback on assessment material as required. Ensure remote work environment meets role requirements. Follow collective agreements and policies for successful remote work. Report any encountered issues to supervisors. Carry out reasonably allocated duties with a flexible, customer-centric approach. Offer services within specified times and procedures. Align work with organization's values: Quality, Passion, Integrity, Innovation.
