Client Calls Specialist - Phone-First Role with Admin & QuickBooks Support

Very good English (spoken and written) Strong Spanish Proven remote experience working for US companies Availability 8:00 AM–12:00 PM PST, Monday–Saturday Comfortable talking on the phone and providing friendly customer service Basic bookkeeping experience QuickBooks experience preferred

Handle inbound client calls Perform bookkeeping tasks in QuickBooks (invoicing, AR/AP, reconciliations, basic reporting) Manage general admin (email, scheduling, follow-ups, document organization) Support onboarding/training for new accounts Communicate status to the US-based team Maintain accurate notes and follow-up items in project tool