Receptionist for New Client Team - New Delhi

Strong English and Hindi speaking skills. Proven experience handling high call volumes in a receptionist or client-facing role. Demonstrated experience with inbound and outbound call management. Professional communication style and ability to manage sensitive matters. Proper work setup: quiet, distraction-free environment, strong and reliable internet connection, noise-cancellation headphones, and a high-performing laptop/desktop. Ability to multitask, stay organized, and follow established processes consistently.

Greet clients warmly via phone and email. Manage high volume of inbound and outbound calls. Schedule appointments, consultations, and meetings. Route calls to appropriate teams. Maintain and update client records in Lawmatics. Adhere to call and communication scripts. Provide administrative support to the PNC team. Serve as a bridge between clients and attorneys. Conduct follow-up calls for client relationship management.