Refunds Specialist | REMOTE

Posted 4 months agoViewed

Mexico, Brazil, ColombiaFull-TimeReal Estate Data

Company:Property Leads

Location:Mexico, Brazil, Colombia

Languages:English

Seniority level:Middle

Skills:

Communication SkillsProblem SolvingNegotiationWritten communicationRelationship buildingVerbal communicationSales experienceLead GenerationCRMCustomer support

Requirements:

Proven work experience with cold calling or phone sales. Proven work experience with text messaging/emailing in English. Enjoy being on the phone and speaking to sellers. Excellent communication skills (listening, conflict resolution). Excellent rapport-building skills. Willingness to work in a fast-paced environment. Openness to learning new outreach processes. Self-sufficient and able to manage time effectively. Well-organized with the ability to maintain an observable pipeline. Strong interpersonal skills. Experience as a real estate investor (preferred). Must pass written and verbal exams.

Responsibilities:

Calling/texting/emailing seller leads to confirm home selling status. Calling/texting/emailing seller leads to determine home ownership. Calling/texting/emailing seller leads to confirm mobile home status (with/without land). Moving prospects to the correct pipeline stage in CRM. Maintaining an accurate and up-to-date CRM pipeline. Consistently following up with sellers. Documenting all prospect/client interactions in CRM and escalating as needed. Processing refunds according to policy with integrity.