Applicant Operations Specialist (Healthcare/Migraine Center) - A180

1-3 years of experience in patient intake, telehealth coordination, or healthcare operations Hands-on experience with CRM or scheduling platforms (e.g., Zendesk, Athena, Calendly) Excellent English communication skills, both written and verbal Strong interpersonal skills Confident leading live Zoom calls with patients Reliable attention to detail Ability to manage multiple interactions daily Tech-savvy and organized Capable of working independently in a remote setup Familiarity with HIPAA compliance and clinical terminology (preferred) Previous experience in telehealth or healthcare startups (preferred)

Conduct 1-on-1 Zoom calls with prospective patients Introduce company's services to patients Accurately record patient details and symptoms Schedule patient appointments and manage onboarding steps Assist patients with rescheduling and follow-ups Provide clear and compassionate patient communication Escalate clinical or administrative issues Track and complete daily assigned tasks Suggest process improvements