Database Support Engineer - US West

Bachelor’s degree in computer science, information systems, or equivalent experience Relational DB experience at scale: administration, data modeling, query optimization Experience with relational databases (PostgreSQL a strong plus!) Experience as a technical support professional with external customers Strong aptitude to understand and learn new software products Strong communication skills with patience and empathy

Work with customers on TimescaleDB administration, design, optimization, and implementation Manage support cases from beginning to end Develop and maintain close relationships with customers Learn new software products and improve products, processes, and culture