MongoDB Database Support Engineer (Remote)

Excellent knowledge of both RDBMS's and MongoDB All aspects of configuration and best practices Schema design, performance tuning, query optimization, & index tuning Backup solutions Replica set and sharding topologies Engine selection and usage Detailed understanding of monitoring requirements Demonstrable experience of administering Linux based systems Knowledge about virtualized environments such as VMWare, Docker and/or Kubernetes Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure) Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues Enthused to expand your skill set with new technologies as the industry continues to evolve Availability to travel for the occasional team meeting, conference and customer visit Experience working with customers in English Completed MongoDB University courses Percona Backup for MongoDB Experience with MongoDB Atlas Postgres DBA troubleshooting (basic level or higher) Nagios, Percona Monitoring Plugins and other monitoring tools Configuration management solutions such as Ansible, Puppet or Chef Percona Toolkit suite Writing Python and golang is preferred Hands on experience of MySQL (Minimum 2+ years)

Provide best of breed professional technical support services for MongoDB Resolve complex problems for customers with demanding deployments and business needs Assist fellow support engineers Lead the way in blogging and Support content creation Collaborate with other departments Have a direct, positive impact on our product strategy