- Prepare, send, and help negotiate contracts using tools like Salesforce and Ironclad.
- Verify quotes to ensure they accurately reflect customer entitlements and internal delivery requirements.
- Build a working knowledge of expert consulting, support tiers, and managed services for MySQL, MongoDB, PostgreSQL, and MariaDB.
- Partner with internal teams and external customers to resolve contract issues and negotiate terms.
- Respond to RFPs, vendor forms, questionnaires, and document requests in coordination with Finance and Compliance.
- Communicate terms and make recommendations to Sales, Customer Success, Finance, and external partners.
Salesforce