Workday Managed Solutions Practice Lead (AMS)
Company:Skillcentrix
Location:United States
Languages:English
Seniority level:Lead, 5+ years
Experience:5+ years
Skills:
LeadershipProject ManagementBusiness AnalysisBusiness DevelopmentPeople ManagementCross-functional Team LeadershipAgile methodologiesProblem SolvingCustomer serviceMentoringTeam managementClient relationship managementRelationship management
Requirements:
5+ years of experience in Workday Consulting, preferably in an AMS/post-production support capacity At least 2+ years in a leadership role Proven expertise in developing innovative customer solutions Track record of building and maintaining strong customer relationships Active Workday HCM Certification required, multiple certifications desired Deep understanding of Workday methodology and best practices Extensive experience in business development and revenue generation Strong leadership, communication, and interpersonal skills Excellent problem-solving and decision-making abilities Experience with HRIS platforms and Microsoft applications
Responsibilities:
Develop and execute customer engagement strategy Cultivate C-level relationships with key customers Develop strategic roadmaps with customers Oversee delivery of customer service Identify opportunities to expand customer relationships Lead and mentor a team of consultants Establish best practices for project delivery Oversee planning, execution, and monitoring of engagements Collaborate with sales on proposals and SOWs Build, mentor, and develop a high-performing team
