Support Engineer (AMER - Weekends)
Company:Supabase
Location:North America, South America, UTC
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
PostgreSQLSQLLinuxNodeJSEnglish communicationExcellent communication skillsTroubleshootingCustomer support
Requirements:
3+ years of experience providing developer support to technical customers. Proficient in SQL (ideally PostgreSQL). Skilled in using Linux/Unix operating systems and the command line. Experienced working with GitHub Issues and Discussions.
Responsibilities:
Provide initial and timely responses to support cases. Triage support cases and escalate when necessary. Monitor feedback channels like Github Issues & Discussions. Reproduce issues and improve test coverage.
