Support Engineer (EMEA - Weekends)
Company:Supabase
Location:Europe, Africa, Middle East, UTC
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
PostgreSQLSQL*NixLinuxNodeJSDebuggingEnglish communicationExcellent communication skillsTroubleshootingTechnical supportCustomer support
Requirements:
3+ years of experience providing developer support to technical customers Proficient in SQL (ideally PostgreSQL) Excellent communication skills and fluency in English Skilled in using Linux/Unix operating systems and the command line Experienced working with GitHub Issues and Discussions Familiarity with JavaScript frameworks (React, Vue, Svelte) and Node.js is a bonus Degree in Computer Science is a plus
Responsibilities:
Provide initial and timely responses to support cases Triage support cases Monitor multiple feedback channels (e.g., Github Issues & Discussions) Identify potential internal tooling for support efficiency Reproduce issues, create test cases, and improve test coverage
