Customer Success Associate - Investment / Financials
Company:Simply Wall St
Location:Manila
Languages:English
Seniority level:Entry, 1+ year
Experience:1+ year
Skills:
Communication SkillsCustomer serviceJSONFinancial analysisFinanceCustomer SuccessSaaSCustomer support
Requirements:
Knowledge or interest in investing in the share market. Know how to read financial statements. Understand financial and/or investment terminologies. Experience with customer support and subscription-based software. Experience with payment tools like Stripe. 1-year+ experience in a similar role is ideal.
Responsibilities:
Respond to complex customer queries via email or video call. Identify and solve customer issues to drive positive change.
