- Spend a large part of the day on calls with prospective students and applicants.
- Make applicants feel supported, informed, and excited to complete the next step.
- Manage admissions email communication, including the admissions inbox.
- Guide applicants through calls, homework, references, interviews, and enrollment tasks.
- Keep applicant statuses, notes, and follow-up actions accurate in the internal admissions platform.
- Capture and communicate clinical site context, including applicant location, employer/site relationship, and site contact details.
- Coordinate with the clinical site team when an applicant's site situation needs review or follow-up.
- Send or trigger appropriate applicant communications through the admissions platform.
- Flag exceptions, blockers, or unusual applicant situations to the right internal owner.
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