- Own the end-to-end payroll process and financial administration, ensuring contractors are paid accurately and on time.
- Prepare and reconcile client invoices, and investigate/resolve billing discrepancies.
- Manage the complete contractor lifecycle, including onboarding, offboarding, and compliance documentation.
- Maintain Monday.com boards, operational trackers, and shared internal documentation.
- Develop and maintain Standard Operating Procedures (SOPs) and operational workflows.
- Identify repetitive tasks and implement automation using tools like Zapier, Make, or AI.
- Conduct scheduled contractor check-ins and serve as the primary point of contact for operational questions.
Process improvementFinanceBookkeeping+1 more