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Blue Cube Services

Related companies:

🏢 Questronix Corporation
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Jobs at this company:

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🔥 Customer Success Contractor
Posted 2024-11-19

📍 Philippines

🧭 Contract

🔍 Digital assets and cryptocurrency

  • Must be 18 years of age or older.
  • At least 1 year of experience in call center or support center environment.
  • Demonstrated commitment to professionalism, punctuality, and reliability.
  • Access to appropriate technology (laptop, stable internet, etc.).
  • Experience with Live Chat and Zendesk is preferred.
  • Strong written and verbal communication skills in English.
  • Effective problem-solving skills related to customer issues.
  • Understanding of blockchain technology and cryptocurrencies is preferred.

  • Respond promptly to customer inquiries via Zendesk.
  • Efficiently resolve first-line tickets related to accounts and transactions.
  • Develop a deep understanding of product offerings.
  • Analyze issues and provide timely solutions.
  • Maintain professional communication with customers.
  • Document interactions and contribute to a knowledge base.
  • Ensure quality and participate in ongoing training.

BlockchainQACommunication SkillsProblem SolvingDocumentation

Posted 2024-11-19
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🔥 Travel Rule Monitoring Analyst
Posted 2024-11-07

📍 Philippines

🧭 Contract

🔍 Digital asset software

  • A keen analytical mind with strong attention to detail.
  • At least two years of experience in financial crimes compliance and AML at a regulated institution.
  • Experience with Travel Rule solutions like Notabene or TRUST is advantageous.
  • Understanding of cryptocurrencies is beneficial, with further training provided.
  • Knowledge of money laundering, sanctions, and financing regulations applicable to the crypto industry.
  • Excellent spoken and written English skills.
  • Availability to work in a flexible schedule with 24/7 coverage.

  • Execute daily monitoring of inbound and outbound crypto transfers, including identifying pending transactions.
  • Conduct manual risk assessments for withdrawals and deposits.
  • Review address and customer risk scores, perform screenings and analyze VASP information.
  • Coordinate with VASPs to address missing Travel Rule data and make risk-based decisions.
  • Identify potential whitelisting candidates and update databases accordingly.
  • Conduct in-depth analysis of blockchain data for Travel Rule violations.
  • Review accounts for unusual activity or potential fraud.
  • Coordinate with stakeholders and report trends to combat fraud.

BlockchainData AnalysisEthereumData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
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🔥 Senior Data Analyst
Posted 2024-11-07

📍 Philippines

🧭 Contract

🔍 Digital assets

  • Bachelor’s or Master’s degree in a STEM field (Mathematics, Computer Science, Physics, Engineering, Economics) or equivalent experience.
  • Proficiency in probability and statistics, including hypothesis testing, simulations, ANOVA, and Bayesian statistics.
  • Proficiency in Python for Data Analytics (or similar scripting language) and SQL.
  • Proficiency with relational and non-relational database systems.
  • Proficiency in cloud platform development environments.

  • Apply expertise in data mining and visualization to extract insights for business and product decisions.
  • Design, implement, and explain predictive and descriptive models to stakeholders.
  • Create and maintain dashboards, reports, and alerts.
  • Collaborate with product and market teams to define key business metrics.
  • Communicate data insights to enhance consumer experience and business goals.
  • Source data to support product strategy implementation.
  • Work across CS, Marketing, and Product to define customer segmentation and profiles.

PythonSQLBusiness IntelligenceData MiningBusiness OperationsData miningData science

Posted 2024-11-07
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🔥 HR Operations Lead
Posted 2024-10-21

📍 Philippines

🧭 Self-Employed

🔍 Software platforms for digital assets

  • Integrity and confidentiality are paramount.
  • Minimum four years of experience in the Human Resources field.
  • Strong computer skills and experience with HRIS and payroll systems.
  • Strong organizational skills and attention to detail, with ability to manage multiple projects.
  • Excellent interpersonal skills and professionalism in dealing with all levels of personnel.
  • Knowledge of multiple HR disciplines preferred.
  • Strong communication skills for conveying HR policies.

  • Support a positive onboarding experience through effective coordination and logistics.
  • Maintain data entry for new hires, job changes, terminations, and leaves of absence, ensuring accuracy.
  • Support payroll processing and administration of the company option plan.
  • Advise employees on HR policies and assist in resolving concerns.
  • Assist the Sr. Director, People in implementing HR initiatives and programming.
  • Other duties as assigned by the company.

LeadershipData AnalysisPeople ManagementHR ManagementCross-functional Team LeadershipOperations ManagementBusiness OperationsData analysisCommunication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-10-21
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