Enterprise Account Director

3+ years of enterprise sales/customer success experience in EdTech (SaaS preferred). Proven track record of exceeding quotas and managing complex contracts. Experience working with C-level stakeholders (Deans, Provosts, CIOs, VPs). Strong negotiation, public speaking, and problem-solving skills. Data-driven with strong Excel and project management skills. Bachelor’s degree or equivalent required.

Develop and execute a territory strategy to build a strong pipeline and secure new university partnerships. Manage the entire customer lifecycle—from prospecting, managing the sales cycle, to renewal. Leverage relationships to drive enterprise growth across university systems. Identify key institutional challenges and align our solutions with university initiatives. Act as lead revenue stakeholder in RFP processes. Ensure smooth product implementation and ongoing engagement. Drive contract renewals, upsells, and long-term retention. Lead quarterly business reviews, track key KPIs, and communicate progress towards success to university leadership. Negotiate contracts and mitigate business risks.