- Drive customer happiness through showing customer value
- Drive measurable customer outcomes against retention metrics including Net Revenue Retention, product engagement, and NPS
- Make AI feel like magic, not a gimmick, by embedding it thoughtfully into the product experience
- Bring AI into how we build, not just what we build, by championing AI-assisted product development practices
- Collaborate across the org with engineering, design, marketing, and customer success / support to ship work that solves problems
- Coach and elevate others, mentoring PMs and cross-functional partners
- Communicate with clarity and conviction, presenting strategies and tradeoffs to executives
Artificial IntelligenceProduct ManagementSaaS+1 more