Constant Contact

Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.

5001-10000 employees

Founded 1998

$400M private equity

Messaging

Private Company

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Messaging Email Social Media Marketing Email Marketing Event Management

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions3

Remote, US or Remote, Ontario, CanadaFull-TimeMarketing TechnologyPosted

Principal Product Manager - AI Assistant

Lead the strategic roadmap for our AI Assistant as a core platform capability, positioning it as the industry-leading marketing companion
Own the full product lifecycle - define features, manage prioritization, and drive execution with engineering and design partners
Drive adoption and engagement metrics by understanding customer workflows and removing friction from how SMBs use AI in their marketing
Partner cross-functionally with marketing, sales, and customer success to articulate the AI Assistant's value and capture competitive differentiation
Define success metrics and build the business case for AI investments, ensuring ROI and impact on customer acquisition and retention
Mentor other PMs on AI building best practices
Represent the AI Assistant vision in company strategy sessions and ensure alignment with broader platform priorities

Artificial IntelligenceMachine LearningProduct Management+1 more

Showing 1 of 3 positions

About Constant Contact

Constant Contact empowers over 500,000 small businesses and nonprofits to connect with their customers. You will build tools that simplify digital marketing, from email campaigns to social media engagement. Imagine helping entrepreneurs thrive, giving them the power to reach audiences and grow their dreams. You can shape how small organizations communicate and build stronger relationships online.

How We Work

You will join a hybrid workforce, balancing remote work with in-office collaboration two days a week. Full-time remote roles are also available. We prioritize a diverse and inclusive environment, with programs fostering community. You will find opportunities for continuous learning and professional growth.

Engineering at Constant Contact

You will craft cutting-edge AI-native product experiences. We integrate AI for spam detection, content generation, and multichannel campaign planning. Our billing and payments platforms leverage Java/Spring backends and React, deployed on Kubernetes. You will tackle challenges in scalability, integrations, and PCI compliance. We actively use AI tools like Claude Code, Cursor, and Copilot in our daily engineering workflows.

Why Join Us

Empower small businesses and nonprofits to achieve their dreams.
Work with AI-native product development and advanced cloud technologies.
Grow your career with opportunities for learning and professional development.
Collaborate in a diverse, inclusive, and supportive hybrid work environment.

Benefits & Perks

Flexible paid time off
401K match
Health benefits (medical, dental, vision, mental health)
Tuition reimbursement
Family planning support (IVF, surrogacy, adoption, parental leave)
Free Care.com membership
Commuter benefits

Tech Stack

mobilecmsanalytics