Operations Manager

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💎 Seniority level: Manager, 3+ years

📍 Location: United States

🔍 Industry: Web3

🏢 Company: Syndica👥 1-10💰 $8,000,000 Seed over 3 years agoBlockchain Infrastructure Web3 Web Development

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Project ManagementPeople ManagementProject CoordinationHR ManagementCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaborationCustomer serviceMentoringAttention to detailOrganizational skillsTime ManagementWritten communicationAdaptabilityProblem-solving skillsTeamworkNegotiation skillsReportingActive listeningRecruitmentClient relationship managementRisk ManagementTeam managementStrategic thinkingProcess improvementTechnical supportFinancial analysisSaaSBudget management

Requirements:

3+ years of experience demonstrating exceptional problem-solving skills.
Highly organized and detail-oriented, with exceptional skill in managing multiple, often competing priorities.
Adapt and pivot quickly in fast-paced, rapidly growing environments.
Dedicated to providing the best customer and employee experience.
Able to handle matters confidentially.

Responsibilities:

Work quickly and independently on projects assigned by the founders.
Handle incoming technical questions from our platforms with urgency.
Craft job descriptions, promote them on LinkedIn, and conduct interviews.
Onboard and offboard employees following current processes and procedures.
Update our Employee Handbook with relevant processes for our employees.
Work closely with our Head of Growth to plan events.
Book team travel and coordinate events.
Set up team-building events for in-person meetings.
Work with the design team to ideate branded material and ship to production.

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