Dental Billing Specialist (ENG)

Proven experience in medical billing within the dental practice area. Experience with claim denial management and collections processes. Proficiency in English communication, both written and verbal. Proficient with a dental billing software (Eaglesoft, Dentrix, Denticon, etc.). Strong customer service and critical thinking skills. Understanding of HIPAA regulations and patient data confidentiality. Strong problem-solving skills and ability to work with minimal supervision. Willingness to work in US time zones (PST, EST, CST). High school diploma or equivalent. Internet: Minimum speed of 25 Mbps or higher, with a reliable backup connection. Processor: Intel Core i5 7th Generation or higher (or equivalent). Memory: 8 GB RAM. Storage: 256 GB SSD or HDD with at least 50% free space available. Webcam: 720p resolution or higher. Operating System: Windows 10 or later (or equivalent). Audio Equipment: Noise-canceling earphones or headset. Workspace: A designated, quiet, and organized workspace free from distractions.

Oversee the entire billing cycle from claims submission to final reimbursement. Track and manage unpaid bills, performing follow-ups on outstanding claims and resolving collection issues. Investigate denied claims, identify errors, and resubmit claims with appropriate adjustments. Manage backend tasks related to claim resubmission, verifying accuracy, and implementing corrections. Ensure all billing activities are documented by regulatory standards and compliance requirements, including HIPAA.