Dental Admin Assistant (ENG)
Company:Berry Virtual
Location:Philippines, PST, EST, CST
Languages:English
Seniority level:Entry, Proven experience
Experience:Proven experience
Skills:
Microsoft OfficeCommunication SkillsProblem SolvingCustomer serviceOrganizational skillsEnglish communicationData entry
Requirements:
Proven experience in the dental healthcare industry. Proficiency in English communication, both written and verbal. Proficient in dental EHR and EMR systems. Strong customer service and critical thinking skills. Understanding of HIPAA regulations. Strong problem-solving skills and ability to work with minimal supervision. Willingness to work in US time zones (PST, EST, CST). High school diploma or equivalent. Minimum internet speed of 25 Mbps or higher with a backup connection. Processor: Intel Core i5 7th Generation or higher (or equivalent). Memory: 8 GB RAM. Storage: 256 GB SSD or HDD with at least 50% free space. Webcam: 720p resolution or higher. Operating System: Windows 10 or later (or equivalent). Audio Equipment: Noise-canceling earphones or headset. Workspace: A designated, quiet, and organized workspace.
Responsibilities:
Coordinate and schedule appointments. Manage calendars for efficient time and resource use. Facilitate communication between patients and healthcare providers. Maintain accurate and up-to-date medical records. Assist in coding procedures and diagnoses for billing. Manage prescription refills and coordinate with pharmacies. Engage in virtual team meetings and collaborate with colleagues. Input patient information into electronic health record (EHR) systems. Verify patient insurance coverage and eligibility. Assist in obtaining pre-authorizations for medical procedures.
