Hello Rache

Hello Rache is a company that specializes in providing healthcare virtual assistant services, helping healthcare professionals manage their administrative tasks efficiently.

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📍 United States, Philippines

🔍 Veterinary healthcare

  • Graduate of any animal healthcare profession, such as DVM or similar.
  • Experience with pet insurance is preferred.
  • Proficient in speaking and writing English, including medical terminology.
  • Ability to connect with diverse individuals and build rapport.
  • Attention to detail, especially in written reports.
  • Comfortable with virtual technologies, willing to learn quickly.
  • Internet speed of at least 10mbps for upload and download.
  • Reliable computer hardware and software, verified by tech team.
  • Availability to work night shifts from 11 pm to 8 am Arizona time.

  • Live virtual scribing, providing real-time documentation for veterinary sessions.
  • Attend to patient communications through phone, email, or video interactions.
  • Respond to inquiries regarding healthcare services and administrative tasks.
  • Gather essential medical or insurance information for client needs.
  • Manage and update the appointment calendar and patient chart records.
  • Research useful information to assist clients and enhance workflow.
  • Handle back-office tasks such as fax/file management and transcription.

Communication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-21
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📍 Philippines

🔍 Dental Healthcare

  • You are a graduate of any dental health profession and/or have experience with U.S. dental insurances.
  • You can speak and write well in English.
  • You are proficient with dental terminologies and practices.
  • You can connect with a variety of people and build rapport.
  • You have good attention to detail especially in written reports.
  • You are comfortable with virtual technologies and can quickly learn.
  • Internet speed must be at least 10mbps download and at least 3mbps upload.
  • Have reliable computer hardware and software.
  • Have a webcam and headset.
  • Able to work at night i.e 11pm-8am (8am - 5pm Arizona time).

  • Back-office Tasks
  • Front Desk Tasks
  • Patient Scheduling
  • Appointment Confirmations
  • Dental Transcription
  • Virtual Scribing/Dental Charting
  • Chart Management
  • Dental Lab Order Management
  • Prescription Refills
  • Dental Records Management
  • Check Insurance Eligibility/Insurance Verifications
  • Pre-Determinations
  • Referrals
  • Medical Billing
  • Claim Rejection Appeals

Communication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-19
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📍 Philippines

🔍 Healthcare

  • Graduate of any allied health profession
  • Speak and write well in English with proficiency in medical terminologies and practices
  • Internet subscription/speed: At least 10mbps (DSL/Fiber only)
  • Have reliable computer hardware and software (will be verified by our tech team)
  • Have a webcam, headset, and a quiet working environment with neutral background and lighting
  • Able to work at night i.e 11pm-8am (8am - 5pm Arizona time)
  • Minimum system requirements include: Operating System: Windows 10 Home/Pro at 64-bit, CPU: Intel Core i3 (at least 6th gen) and above or AMD equivalent, Memory: at least 6GB RAM
  • Recommended system requirements include: CPU: Intel Core i5 8th gen and above or AMD equivalent, and Memory: at least 8GB RAM
  • Peripherals needed: Headset with mic, HD 720p/1080p Webcam

  • Live virtual scribing
  • Attend to patient communications and interaction (phone/email/video)
  • Respond to inquiries about healthcare services/tasks
  • Gather medical or insurance information
  • Manage appointment calendar
  • Update patient chart records
  • Research helpful information
  • Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-09-20
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