Healthcare Virtual Assistant

Posted 2024-09-20

📍 Location: Philippines, America/Phoenix, NOT STATED

🔍 Industry: Healthcare

🏢 Company: Hello Rache

🗣️ Languages: English

🪄 Skills: Communication SkillsAnalytical SkillsCollaboration

Graduate of any allied health profession
Speak and write well in English with proficiency in medical terminologies and practices
Internet subscription/speed: At least 10mbps (DSL/Fiber only)
Have reliable computer hardware and software (will be verified by our tech team)
Have a webcam, headset, and a quiet working environment with neutral background and lighting
Able to work at night i.e 11pm-8am (8am - 5pm Arizona time)
Minimum system requirements include: Operating System: Windows 10 Home/Pro at 64-bit, CPU: Intel Core i3 (at least 6th gen) and above or AMD equivalent, Memory: at least 6GB RAM
Recommended system requirements include: CPU: Intel Core i5 8th gen and above or AMD equivalent, and Memory: at least 8GB RAM
Peripherals needed: Headset with mic, HD 720p/1080p Webcam

Live virtual scribing
Attend to patient communications and interaction (phone/email/video)
Respond to inquiries about healthcare services/tasks
Gather medical or insurance information
Manage appointment calendar
Update patient chart records
Research helpful information
Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Posted 2024-10-21

📍 Philippines

🔍 Healthcare

Bachelor's degree in a medical field or related pharmaceutical industry.
Minimum of 1 year experience as a Virtual Medical Assistant.
Exceptional English communication skills, both written and verbal (C1 proficiency).
Thorough understanding of medical terminology and procedures.
Proficiency in navigating EHR/EMR systems and troubleshooting technical issues.
Knowledge of healthcare privacy regulations.
Strong interpersonal abilities and organizational skills.
Meticulous attention to detail and proficiency with technology.
Familiarity with tools such as desktop sharing, cloud services, and VoIP.
Available to work the night shift.

Record details of new patient admissions and referrals.
Oversee the scheduling of appointments, including cancellations and rescheduling.
Enter patient data, medical records, and billing information into EMR/EHR systems.
Assist in processing insurance claims and verifying patient insurance details.
Address incoming patient inquiries and guide them to appropriate healthcare providers.
Assist in analyzing healthcare data and compiling reports.
Ensure HIPAA compliance and maintain patient confidentiality.
Arrange for the transfer of medical records as instructed.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-21

Posted 2024-10-19

📍 Philippines

🔍 Dental Healthcare

🏢 Company: Hello Rache

You are a graduate of any dental health profession and/or have experience with U.S. dental insurances.
You can speak and write well in English.
You are proficient with dental terminologies and practices.
You can connect with a variety of people and build rapport.
You have good attention to detail especially in written reports.
You are comfortable with virtual technologies and can quickly learn.
Internet speed must be at least 10mbps download and at least 3mbps upload.
Have reliable computer hardware and software.
Have a webcam and headset.
Able to work at night i.e 11pm-8am (8am - 5pm Arizona time).

Communication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-19

🔧 Requirements