- Manage a high-volume email inbox and prioritize communications.
- Draft responses and maintain organized correspondence workflows.
- Conduct factual and legal research using AI-powered legal tools.
- Monitor and track approximately 140 active insurance claims.
- Maintain accurate records and status updates for claims.
- Create and improve SOPs, workflows, and organizational systems.
- Recommend and implement tools and processes for productivity.
- Perform calendar management, scheduling, and meeting coordination.