Billing Specialist (Remote)
Company:Prime System Solutions
Location:Philippines, EST
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
Microsoft ExcelCommunication SkillsProblem SolvingCustomer serviceAccountingAttention to detailOrganizational skillsTime ManagementAnalytical thinking
Requirements:
3+ years of recent experience in the IT industry as Billing Specialist or similar. Comfortable working in EST timezone hours. Attention to Detail Numerical Aptitude Analytical Thinking Knowledge of Billing Systems Communication Skills Organization and Time Management Problem-Solving Knowledge of Contract Terms Customer Service
Responsibilities:
Review contractual agreements for billing terms and schedules. Create and send accurate and timely invoices to customers. Manage billing schedules and ensure timely payments. Resolve billing discrepancies with customers and internal teams. Maintain accurate billing records. Assist in financial reporting for contractual billing. Maintain timesheets and escalate complex issues. Participate in team meetings and training. Communicate clearly with clients and colleagues. Collaborate with departments for client satisfaction. Provide feedback to improve processes. Facilitate timely responses to client requests. Maintain documentation and processes. Maintain knowledge of products and services.
