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Director of Strategic Accounts

Posted 22 days agoViewed

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💎 Seniority level: Senior, 10+ years

📍 Location: United States

🔍 Industry: B2B SaaS HealthTech

🏢 Company: Creyos👥 11-50💰 $1,500,000 Debt Financing over 1 year agoMental HealthMedicalOnline PortalsHealth Care

⏳ Experience: 10+ years

🪄 Skills: Project ManagementData AnalysisAccount ManagementTrainingClient relationship management

Requirements:
  • 10+ years of strategic account management experience, particularly with large healthcare accounts.
  • Proven success in managing large-scale healthcare projects with multiple stakeholders.
  • Demonstrated understanding of healthcare trends, reimbursement models, and digital solutions.
  • Ability to build trusted relationships with clinical and executive leaders.
  • Experience in developing strategic account plans and ensuring successful implementations.
  • Demonstrated project management skills for overseeing complex initiatives.
  • Strong data analytics skills for tracking progress and informing strategies.
  • Experience in training clinical and non-clinical staff on utilizing products effectively.
  • Familiarity with health technology integrations and compliance requirements.
Responsibilities:
  • Lead a seamless transition from sales to account management, participating in final contract negotiations and overseeing implementation and training.
  • Build and maintain multi-threaded relationships with stakeholders, ensuring client satisfaction and long-term partnerships.
  • Serve as the primary contact for clients, managing communication and resolving challenges efficiently.
  • Oversee the training process for new clients, ensuring effective utilization of Creyos products.
  • Meet retention and account expansion targets, driving revenue growth by identifying upselling opportunities.
  • Leverage data analytics to inform strategies and refine approaches to client needs.
  • Collaborate with internal teams to prioritize client feature requests and enablement requirements.
  • Stay informed on industry trends to provide strategic guidance.
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