Director of Strategic Accounts

Posted 2 months agoViewed

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💎 Seniority level: Senior, 10+ years

📍 Location: United States

🔍 Industry: B2B SaaS HealthTech

🏢 Company: Creyos👥 11-50💰 $1,500,000 Debt Financing over 1 year agoMental Health Medical Online Portals Health Care

⏳ Experience: 10+ years

🪄 Skills: Project ManagementData AnalysisAccount ManagementTrainingClient relationship management

Requirements:

10+ years of strategic account management experience, particularly with large healthcare accounts.
Proven success in managing large-scale healthcare projects with multiple stakeholders.
Demonstrated understanding of healthcare trends, reimbursement models, and digital solutions.
Ability to build trusted relationships with clinical and executive leaders.
Experience in developing strategic account plans and ensuring successful implementations.
Demonstrated project management skills for overseeing complex initiatives.
Strong data analytics skills for tracking progress and informing strategies.
Experience in training clinical and non-clinical staff on utilizing products effectively.
Familiarity with health technology integrations and compliance requirements.

Responsibilities:

Lead a seamless transition from sales to account management, participating in final contract negotiations and overseeing implementation and training.
Build and maintain multi-threaded relationships with stakeholders, ensuring client satisfaction and long-term partnerships.
Serve as the primary contact for clients, managing communication and resolving challenges efficiently.
Oversee the training process for new clients, ensuring effective utilization of Creyos products.
Meet retention and account expansion targets, driving revenue growth by identifying upselling opportunities.
Leverage data analytics to inform strategies and refine approaches to client needs.
Collaborate with internal teams to prioritize client feature requests and enablement requirements.
Stay informed on industry trends to provide strategic guidance.

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