ApplyDirector of Strategic Accounts - West - (Remote - US)
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💎 Seniority level: Director, 10+ years
📍 Location: United States
🔍 Industry: SaaS
🏢 Company: Jobgether👥 11-50💰 $1,493,585 Seed about 2 years agoInternet
🗣️ Languages: English
⏳ Experience: 10+ years
🪄 Skills: LeadershipSQLData AnalysisPeople ManagementQASalesforceCross-functional Team LeadershipREST APIStrategic ManagementCommunication SkillsCustomer serviceNegotiationCoachingAccount ManagementClient relationship managementSales experienceMarket ResearchStrategic thinkingCRMFinancial analysisCustomer SuccessSaaSBudget management
Requirements:
- 10+ years of enterprise or strategic selling experience, particularly in SaaS, platform-as-a-service, or BPO solutions.
- Proven track record of achieving sales bookings with ARR targets exceeding $1M annually in the past 3 years.
- Experience designing and executing complex deal strategies within the contact center space.
- Deep understanding of KPIs and QA/Coaching processes in contact centers.
- Strong background in supporting fast-growing B2C companies, especially in sectors like banking, insurance, healthcare, travel, hospitality, and telecom.
- Exceptional skills in gathering market intelligence and reporting on competitive landscapes.
Responsibilities:
- Lead the sales process for 50 Fortune 250 prospects, driving them from consideration to purchase.
- Partner with internal teams (Solutions Engineering, Account Associates, Customer Success) to execute complex customer evaluations, demos, and proof of values.
- Manage and forecast pipeline and targets on a weekly basis.
- Monitor industry trends, competitors, and customer needs to contribute valuable insights to the product roadmap and corporate strategy.
- Support the recruitment and onboarding of new team members while contributing to the development of company culture.
- Lead high-visibility customer events, such as CABs, conferences, and product launches.
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