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🔍 B2B SaaS HealthTech
- 10+ years of strategic account management experience, particularly with large healthcare accounts.
- Proven success in managing large-scale healthcare projects with multiple stakeholders.
- Demonstrated understanding of healthcare trends, reimbursement models, and digital solutions.
- Ability to build trusted relationships with clinical and executive leaders.
- Experience in developing strategic account plans and ensuring successful implementations.
- Demonstrated project management skills for overseeing complex initiatives.
- Strong data analytics skills for tracking progress and informing strategies.
- Experience in training clinical and non-clinical staff on utilizing products effectively.
- Familiarity with health technology integrations and compliance requirements.
- Lead a seamless transition from sales to account management, participating in final contract negotiations and overseeing implementation and training.
- Build and maintain multi-threaded relationships with stakeholders, ensuring client satisfaction and long-term partnerships.
- Serve as the primary contact for clients, managing communication and resolving challenges efficiently.
- Oversee the training process for new clients, ensuring effective utilization of Creyos products.
- Meet retention and account expansion targets, driving revenue growth by identifying upselling opportunities.
- Leverage data analytics to inform strategies and refine approaches to client needs.
- Collaborate with internal teams to prioritize client feature requests and enablement requirements.
- Stay informed on industry trends to provide strategic guidance.
Project ManagementData AnalysisAccount ManagementTrainingClient relationship management
Posted 2 months ago
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