German Customer Service Representative - Remote

Posted about 1 year agoViewed
GreeceContractBPO (Business Process Outsourcing)
Company:ManpowerGroup Greece
Location:Greece
Languages:German, English
Seniority level:Entry, Proven customer support experience or experience as a client service representative
Experience:Proven customer support experience or experience as a client service representative
Skills:
Customer serviceMultitaskingFluency in English
Requirements:
A C1/C2 level in German. Fluency in English. Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment. Proven customer support experience or experience as a client service representative.
Responsibilities:
Manage inbound calls, emails, or live chats. Provide accurate, valid, and complete information by using the right methods/tools. Identify and assess customers’ needs to achieve satisfaction. Meet personal/customer service team targets and call-handling quotas. Follow communication procedures, guidelines, and policies.
About the Company
ManpowerGroup Greece
View Company Profile
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