German Customer Service Representative - Remote

Posted 3 months agoViewed

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💎 Seniority level: Entry, Proven customer support experience or experience as a client service representative

📍 Location: Greece

🔍 Industry: BPO (Business Process Outsourcing)

🏢 Company: ManpowerGroup Greece

🗣️ Languages: German, English

⏳ Experience: Proven customer support experience or experience as a client service representative

🪄 Skills: Customer serviceMultitaskingFluency in English

Requirements:

A C1/C2 level in German.
Fluency in English.
Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment.
Proven customer support experience or experience as a client service representative.

Responsibilities:

Manage inbound calls, emails, or live chats.
Provide accurate, valid, and complete information by using the right methods/tools.
Identify and assess customers’ needs to achieve satisfaction.
Meet personal/customer service team targets and call-handling quotas.
Follow communication procedures, guidelines, and policies.