ManpowerGroup Greece

ManpowerGroup Greece is a leading workforce solutions company, specializing in connecting talent with opportunities in various sectors. They focus on providing innovative staffing solutions to meet the needs of both employers and employees.

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📍 Greece

🔍 Airline

  • BSc in Computer Science, Engineering or equivalent
  • 5+ years of professional Java Development experience is required
  • Very good knowledge of programming best practices and design patterns
  • Good knowledge of REST API and web services implementation concepts
  • Good understanding of algorithmic complexity, data structures and multi-threading concepts
  • Experience with asynchronous messaging technologies.
  • Experience working in an Agile/Scrum development process
  • Working knowledge of Maven, Git and CI/CD principles
  • Collaborating with the Product Development team to deliver personalized, customized experiences in the airline industry, focusing on improving customer satisfaction
  • Working closely with the product management and design teams to define feature requirements and contribute to product development that significantly impacts business outcomes
  • Developing high-performance Java applications, utilizing Java 17 and Spring, to transform customer experiences in the airline industry
  • Participating in the Agile/Scrum development process, contributing to a collaborative and efficient workflow
  • Implementing and maintaining REST APIs and web services to support application functionality
  • Utilizing asynchronous messaging technologies to enhance system efficiency and performance

Software DevelopmentAgileDesign PatternsGitJavaSpringAlgorithmsData StructuresMavenREST APICI/CDAgile methodologiesEnglish communication

Posted about 22 hours ago
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📍 Greece

🧭 Contract

🔍 BPO (Business Process Outsourcing)

  • A C1/C2 level in German.
  • Fluency in English.
  • Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment.
  • Proven customer support experience or experience as a client service representative.
  • Manage inbound calls, emails, or live chats.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Meet personal/customer service team targets and call-handling quotas.
  • Follow communication procedures, guidelines, and policies.

Customer serviceMultitaskingFluency in English

Posted 3 months ago
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📍 Greece

🧭 Full-Time

🔍 Telecommunications

  • High school graduate.
  • Preferred experience in a customer service role, but not mandatory.
  • Excellent communication skills and customer-centric approach.
  • Good command of the English language.
  • Proficient in computer use.
  • Ability to work collaboratively in a team.
  • Provide assistance to existing customers, managing and recording their inquiries.
  • Offer detailed information about account-related issues to clients.
  • Maintain and enhance the trust and cooperation with the customer base through a customer-centric approach.
  • Efficiently update the CRM database after each call and ensure meticulous record-keeping.

Communication SkillsCollaborationCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingExcellent communication skillsTeamworkComputer skills

Posted 4 months ago
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📍 Greece

🧭 Full-Time

🔍 Telecommunications

  • Graduate of Technical High School or I.E.K. focused on Information Technology or Telecommunications.
  • Previous experience in customer service roles is ideal but not mandatory.
  • Excellent communication skills with a customer-centric approach.
  • Good command of the English language.
  • Proficient in the use of computers.
  • Team-oriented with a collaborative spirit.
  • Provide support to existing customers through managing and understanding their requests.
  • Offer detailed information on technical issues related to fixed telephony, subscription television, and Internet services.
  • Maintain trust and cooperation within customer relationships through a customer-centric approach.
  • Ensure timely updates to the CRM database after each call and maintain thorough records.

Communication SkillsTeamworkComputer skills

Posted 5 months ago
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📍 Greece

🔍 Business Process Outsourcing (BPO)

  • Native or near-native German speakers.
  • Fluency in English.
  • Clear communication skills.
  • Tech savvy/Knowledge of MS office tools.
  • Enthusiastic, patient, empathetic, multi-tasking and communicative.
  • Handle customer inquiries via email and chat, giving prompt answers to customer questions.
  • Provide assistance, resolve complaints, answer questions in the best interest of the customers.
  • Collect prompt and accurate customer feedback.
  • Follow communication procedures, guidelines, and policies.
  • Keep accurate records of customer interactions and transactions in the CRM system.
  • Address and resolve customer complaints or concerns in a professional and timely manner.
  • Maintain a high level of company product knowledge to effectively answer customer queries.

Communication SkillsMicrosoft ExcelMultitaskingEmpathy

Posted 5 months ago
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📍 Greece

🧭 Part-Time

🔍 Technology and services

  • Native or near-native Dutch speakers.
  • Fluency in English.
  • Clear communication skills.
  • Tech-savvy with knowledge of MS Office tools.
  • Enthusiastic, patient, empathetic, and capable of multi-tasking.
  • Clarify customer requirements and use decision-support tools to provide appropriate resolutions.
  • Ensure service meets contractual Key Performance Indicators (KPIs).
  • Manage incoming video calls.
  • Build sustainable relationships of trust through open and interactive communication.
  • Keep records of customer interactions and process customer accounts.
  • Identify technical issues through probing questions and support with troubleshooting steps.

Communication SkillsMicrosoft ExcelMultitaskingFluency in EnglishEmpathy

Posted 5 months ago
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📍 Greece

🧭 Full-Time

🔍 BPO

  • Native or near-native Italian speakers.
  • Fluency in English.
  • Clear communication skills.
  • Tech savvy/Knowledge of MS Office tools.
  • Enthusiastic, patient, empathetic, multi-tasking, and communicative.
  • Handle customer inquiries via email and chat, giving prompt answers to customer questions.
  • Sell products and services in order to meet customer needs.
  • Ensure that the customer is satisfied and adequately taken care of while making a purchase.
  • Keep accurate records of customer interactions and transactions in the CRM system.
  • Maintain a high level of company product knowledge to effectively answer customer queries.
  • Provide assistance, resolve complaints, answer questions in the best interest of the customers.
  • Collect prompt and accurate customer feedback.

Communication SkillsMicrosoft ExcelCRM

Posted 6 months ago
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