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Σύμβουλοι Εξυπηρέτησης Καρτοκινητής Vodafone - (Remote)

Posted 2024-11-12

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💎 Seniority level: Entry, not mandatory but preferred

📍 Location: Greece

🔍 Industry: Telecommunications

🏢 Company: ManpowerGroup Greece

🗣️ Languages: English

⏳ Experience: Not mandatory but preferred

🪄 Skills: Communication SkillsCollaborationCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:
  • High school graduate.
  • Preferred experience in a customer service role, but not mandatory.
  • Excellent communication skills and customer-centric approach.
  • Good command of the English language.
  • Proficient in computer use.
  • Ability to work collaboratively in a team.
Responsibilities:
  • Provide assistance to existing customers, managing and recording their inquiries.
  • Offer detailed information about account-related issues to clients.
  • Maintain and enhance the trust and cooperation with the customer base through a customer-centric approach.
  • Efficiently update the CRM database after each call and ensure meticulous record-keeping.
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