Company:ManpowerGroup Greece
Location:Greece
Languages:Italian, English
Skills:Microsoft ExcelCommunication SkillsCRM
- Native or near-native Italian speakers.
- Fluency in English.
- Clear communication skills.
- Tech savvy/Knowledge of MS Office tools.
- Enthusiastic, patient, empathetic, multi-tasking, and communicative.
- Handle customer inquiries via email and chat, giving prompt answers to customer questions.
- Sell products and services in order to meet customer needs.
- Ensure that the customer is satisfied and adequately taken care of while making a purchase.
- Keep accurate records of customer interactions and transactions in the CRM system.
- Maintain a high level of company product knowledge to effectively answer customer queries.
- Provide assistance, resolve complaints, answer questions in the best interest of the customers.
- Collect prompt and accurate customer feedback.