Italian Speaking Entertainment Services Advisor -Remote in Greece
Company:Patrique Mercier Recruitment By Nellie
Location:Italy, Greece, Spain, Malta, Belgium, Portugal
Languages:Italian, English
Seniority level:Entry
Skills:
Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsWritten communicationFluency in EnglishVerbal communicationActive listening
Requirements:
Fluency in Italian and English is essential. Proficiency in additional languages is an advantage. Experience in customer service, preferably in the entertainment or hospitality industry. Strong communication skills, with a focus on providing exceptional customer support. Problem-solving abilities and a proactive approach to addressing client needs. Detail-oriented with excellent organizational skills. Able to work independently and as part of a collaborative team. A passion for entertainment and crafting excellent experiences for clients.
Responsibilities:
Assist Italian-speaking customers with inquiries regarding entertainment services, including events, activities, and bookings. Provide exceptional customer support through various communication channels, addressing issues and queries efficiently. Use knowledge of the entertainment sector to make recommendations based on client preferences and interests. Manage and process bookings, ensuring all details are accurate and communicated clearly to clients. Stay current with trends and new entertainment offerings to enhance customer interactions. Collaborate with other team members to resolve customer issues and improve service delivery. Gather customer feedback to contribute to the ongoing improvement of services offered.
