- Perform centre audit and monitoring activities for new and existing centres to ensure compliance with LanguageCert criteria.
- Provide centres with guidance on internal quality arrangements, policies, procedures, and regulatory requirements.
- Conduct announced and unannounced visits to monitor the conduct and integrity of examinations.
- Verify the compliance of examination rooms and venues according to set specifications.
- Complete accurate centre audit reports within 5 business days of activity.
- Identify non-compliance, communicate actions required to remedy issues, and monitor follow-up actions.
- Undertake investigations regarding alleged malpractice or maladministration as assigned.
Quality Assurance