- Oversee activities across India to expand the market.
- Connect with corporates, government entities, and professional organizations to grow awareness and market size for PeopleCert products.
- Work with partner organizations in India to help them sell ITIL products.
- Build relationships with senior decision-makers to promote ITIL products.
- Mentor and guide the commercial and events team toward defined goals.
- Build and manage a pipeline of leads and key accounts.
- Implement a target-driven sales strategy to increase B2B market penetration of ITIL products.
- Coordinate activity with the company’s operations base while accounting for local market conditions and culture.
- Monitor progress against daily, weekly, and monthly targets and report to Headquarters.
- Work with support teams to resolve customer problems and complaints.
Business DevelopmentMicrosoft Dynamics