The House Of Mercier

The House of Mercier is a premier recruitment agency in Europe, dedicated to matching individuals with international job opportunities that leverage their native language skills.

Related companies:

🏢 Patrique Mercier Recruitment ES

🏢 Patrique Mercier Recruitment TR

🏢 Patrique Mercier Recruitment Nordic

Jobs at this company:

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🔥 Norwegian Speaking Emergency Roadside / Automotive Assistance - Remote in Greece

Posted 2024-12-01

📍 Greece

🔍 Emergency Roadside Assistance / Automotive Services

Fluency in Norwegian and English, both written and spoken.
Knowledge of Greek is an advantage.
Prior experience in customer service, emergency response, or automotive services is preferred.
Strong analytical and problem-solving abilities.
Excellent communication skills with emphasis on customer care.
Ability to work independently in a remote setting.
Proficient in computer systems and digital communication tools.
Willingness to work flexible hours, including evenings, weekends, and holidays.

Respond quickly to emergency calls from Norwegian-speaking clients.
Evaluate vehicle problems and provide effective solutions.
Maintain empathetic communication with customers throughout the assistance process.
Document all service interactions in accordance with company protocols.
Collaborate with local service providers and emergency services.
Strive for high customer satisfaction through reliable support.
Stay updated on company guidelines and local regulations.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-12-01

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🔥 Danish Speaking Customer Service - Global Video Streaming Portal - Remote in GR

Posted 2024-11-30

📍 Greece

🔍 Digital entertainment

Fluency in Danish and English, both written and spoken.
Previous experience in customer service, preferably in the streaming or digital entertainment industry.
Excellent communication and interpersonal skills.
Strong problem-solving skills with a customer-centric approach.
Familiarity with customer service software and ticketing systems is a plus.
Detail-oriented with strong organizational abilities.
Ability to work independently and remotely while managing time effectively.

Provide high-quality support to Danish-speaking customers via phone, email, and chat, addressing inquiries related to the streaming portal.
Assist customers with account management, billing inquiries, and troubleshooting technical issues.
Document all customer interactions accurately and maintain attention to detail in case management.
Collaborate with technical teams to escalate and resolve complex issues effectively.
Stay up-to-date with platform features, content updates, and industry trends to offer informed guidance.
Work towards achieving performance goals related to customer satisfaction and response times.
Participate in ongoing training and development initiatives to enhance your skills and product knowledge.

Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentation

Posted 2024-11-30

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🔥 Japanese Speaking Technical Support for Luxury Vehicles - Remote in Greece

Posted 2024-11-30

📍 Thessaloniki, Central Macedonia, Greece, Heraklion, Crete, Greece, Patras, Western Greece, Greece, Athens, Attica, Greece, Larissa, Thessalia, Greece

🔍 Automotive

Fluency in Japanese and English, both written and spoken.
Experience in technical support, customer service, or automotive industries is preferred.
Strong analytical skills and problem-solving ability.
Excellent communication and interpersonal skills to support diverse customer needs.
Familiarity with customer support software and ticketing systems.
Ability to work independently in a remote environment and manage time effectively.
A strong understanding of luxury vehicles and automotive technology is highly desirable.

Deliver outstanding technical support to Japanese-speaking customers via phone, email, and online chat.
Diagnose and resolve a range of technical issues related to luxury vehicles.
Maintain accurate records of customer interactions and support cases in our customer relationship management (CRM) system.
Educate customers on vehicle features, operational guidelines, and maintenance best practices.
Collaborate with technical teams and stakeholders to resolve complex inquiries and provide feedback on customer needs.
Create and update support documentation and resources in Japanese to assist customers.
Conduct follow-ups with customers to ensure satisfaction and address any lingering concerns.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-30

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🔥 Swedish Speaking Content Moderator - Remote in Greece

Posted 2024-11-30

📍 Athens, Attica, Greece; Thessaloniki, Central Macedonia, Greece; Patras, Western Greece, Greece; Heraklion, Crete, Greece; Larissa, Thessalia, Greece

Fluency in Swedish with excellent written communication skills.
Proficiency in English; knowledge of additional languages is an advantage.
Experience in content moderation, social media management, or a similar role preferred.
Strong attention to detail and ability to accurately interpret context.
Exceptional analytical and decision-making skills.
Familiarity with major social media platforms and their community guidelines.
Able to work independently in a remote setting while collaborating effectively with team members.

Moderate user-generated content on various platforms to ensure compliance with community guidelines.
Review and evaluate posts, comments, and messages in Swedish for appropriateness and relevance.
Identify and report inappropriate content, including hate speech, misinformation, and violations of platform policies.
Engage with users by responding to inquiries related to moderation practices and community standards.
Collaborate with the moderation team to share insights and enhance overall moderation strategies.
Maintain thorough records of moderation decisions and assist in performance metric tracking.
Participate in ongoing training to stay updated on best practices and policy changes.

Communication SkillsAnalytical SkillsCollaborationAttention to detailWritten communication

Posted 2024-11-30

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🔥 German Speaking Content Moderator - Remote in Greece

Posted 2024-11-30

📍 Greece

🔍 Social media

Fluency in German with excellent written communication skills.
Proficiency in English; knowledge of additional languages is a plus.
Experience in content moderation, social media management, or a similar field preferred.
Strong attention to detail and the ability to interpret context in varied content.
Excellent critical thinking and decision-making capabilities.
Familiarity with major social media platforms and their community guidelines.
Able to work independently in a remote setting while also engaging in a team-oriented environment.

Moderate user-generated content on leading social media platforms to ensure adherence to community guidelines.
Review and analyze posts, comments, and messages in German for appropriateness and relevance.
Identify and report inappropriate content, including hate speech, harassment, and misinformation.
Engage with users by responding to inquiries concerning moderation practices and community policies.
Collaborate with the moderation team to share insights and enhance the overall moderation strategies.
Maintain accurate records of moderation decisions and assist in tracking content performance metrics.
Participate in training sessions to remain updated on best practices and changes in platform policies.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-30

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🔥 Czech Speaking Emergency Roadside / Automotive Assistance - Remote in Athens, GR

Posted 2024-11-30

📍 Greece

🔍 Automotive Assistance

Fluency in Czech and English, both written and spoken; knowledge of Greek is an advantage.
Previous experience in customer service, emergency response, or automotive services is preferred.
Strong problem-solving and analytical skills.
Excellent communication skills with a focus on customer care.
Ability to work independently in a remote setting while effectively managing time and tasks.
Proficient with computer systems and digital communication tools.
Willingness to work flexible hours, including evenings, weekends, and holidays as necessary.

Respond quickly to emergency calls from Czech-speaking clients requiring roadside assistance or automotive support.
Assess vehicle problems and provide effective solutions over the phone, including troubleshooting and coordinating additional services if needed.
Maintain empathetic and clear communication, keeping customers informed throughout the assistance process.
Document all service interactions and actions taken in accordance with company procedures.
Collaborate with local service providers and emergency services to facilitate prompt and efficient assistance.
Strive for high levels of customer satisfaction by delivering reliable and swift support.
Stay informed about company policies, roadside assistance protocols, and local regulations to provide knowledgeable support.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-30

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🔥 German Speaking Representative for Car Rental Service - Remote in Greece

Posted 2024-11-30

📍 Greece

🔍 Car Rental Service

Proficiency in German and English, both written and spoken.
Experience in customer service, particularly in the car rental or hospitality industry is advantageous.
Excellent communication skills and a strong commitment to customer satisfaction.
Ability to thrive in a remote work environment and manage multiple priorities efficiently.
Strong problem-solving abilities and attention to detail.
Familiarity with CRM software and online booking platforms.
A team-oriented mindset with a proactive approach to work.

Assist German-speaking clients via various communication channels regarding car rental services.
Provide comprehensive information on rental policies, vehicle options, and pricing structures.
Manage and process car rental bookings and related transactions efficiently.
Address customer concerns promptly and skillfully to ensure satisfaction.
Work collaboratively with operations and fleet management teams to ensure service delivery meets client expectations.
Maintain accurate records of customer interactions and feedback to improve services continually.
Keep abreast of market trends and competitor offerings to provide informed recommendations to customers.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-30

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🔥 Italian Speaking Customer Service for Car Rental Service - Remote in Greece

Posted 2024-11-30

📍 Greece

🔍 Travel and automotive industry

Fluency in Italian and English, both written and spoken.
Previous experience in customer service, preferably in the travel or automotive sector.
Excellent communication and customer relation skills.
Strong problem-solving abilities with a customer-focused mindset.
Ability to work independently and manage time effectively in a remote working environment.
Detail-oriented with strong organizational skills.
Flexibility to work varying shifts, including weekends if required.

Provide excellent customer service to Italian-speaking clients via phone, email, and chat, assisting with reservations, inquiries, and support.
Resolve customer concerns and technical issues related to car rentals efficiently and professionally.
Document customer interactions accurately, keeping comprehensive records and ensuring timely follow-up.
Collaborate with internal teams to address and resolve complex customer requests and problems.
Stay informed about the latest offerings, promotions, and services to effectively inform customers.
Achieve and maintain high levels of customer satisfaction through effective communication and service.
Engage in ongoing training sessions to improve product knowledge and enhance service skills.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-30

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🔥 Danish Speaking Customer Service Financial Sector - Remote in Greece

Posted 2024-11-30

📍 Greece

🔍 Financial sector

Fluency in Danish and English, both written and spoken.
Experience in customer service, particularly within the financial sector, is highly desirable.
Excellent communication and interpersonal skills.
Strong problem-solving skills and a customer-focused approach.
Familiarity with financial products and services is an advantage.
Detail-oriented with strong organizational skills.
Ability to work efficiently in a remote team environment and manage time effectively.

Deliver high-quality customer service to Danish-speaking clients via phone, email, and chat.
Assist customers with account setup, management, and inquiries regarding transactions and products.
Resolve customer complaints and issues effectively while ensuring customer satisfaction.
Accurately document customer interactions and maintain detailed records for follow-up.
Collaborate with other departments to provide comprehensive support and solutions for clients.
Stay informed about the latest financial products and regulations to provide up-to-date assistance.
Achieve performance targets related to customer satisfaction and service efficiency.

Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communication

Posted 2024-11-30

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🔥 Swedish Speaking Customer Experience Specialist - Remote in Greece

Posted 2024-11-30

📍 Greece

🔍 FinTech

Fluent in Swedish and English, with strong verbal and written communication skills.
Experience in customer service, particularly within the FinTech sector, is advantageous.
Customer-focused mindset with excellent problem-solving abilities.
Able to communicate complex FinTech concepts in an understandable manner.
Experience in leveraging customer insights for service enhancements.
Familiarity with CRM software and digital support tools.
Must have a reliable internet connection and a suitable remote work environment in Greece.

Deliver high-quality customer support to Swedish-speaking clients through email, phone, and live chat.
Tackle inquiries related to accounts and our range of FinTech products effectively.
Gather and analyze customer feedback to identify opportunities for enhancing service delivery.
Collaborate with cross-functional teams to resolve complex issues and improve overall customer satisfaction.
Stay updated on product offerings and market trends to assist customers better.
Promote a customer-centric culture focused on loyalty and satisfaction.
Document interactions thoroughly to uphold high service quality standards.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-30

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The House Of Mercier

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