French Speaking Freelance Chat Moderator - Work Remote Worldwide

View full description

Requirements:

• Fluent in French and proficient in English, with strong written communication skills.
• Experience in chat moderation, customer support, or community management is advantageous.
• Deep understanding of online communities, user engagement, and moderation techniques.
• Strong organizational skills and the ability to work independently in a remote setup.
• Familiarity with chat moderation tools and platforms is a plus.
• Excellent problem-solving skills and a friendly, approachable demeanor.
• Dependable, reliable, and adaptable to flexible working schedules.

Responsibilities:

• Moderate chat rooms to ensure respectful and engaging exchanges among users.
• Communicate with users in French, addressing their questions and providing timely assistance.
• Uphold community guidelines and monitor interactions to maintain a safe environment.
• Collect and analyze user feedback to enhance chat experiences.
• Work collaboratively with other chat moderators to ensure a seamless operation.
• Assist in the creation of content that stimulates conversation and interaction.
• Report trends, insights, and user interactions to the management team.