Estonian Speaking Freelance Chat Moderator - Work Remote Worldwide

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Requirements:

• Fluent in Estonian and proficient in English with strong written communication skills.
• Experience in moderation, customer support, or community management is desirable.
• Deep understanding of online communities and user engagement practices.
• Strong ability to work independently and manage time effectively.
• Familiarity with chat moderation tools and platforms is a plus.
• Excellent problem-solving skills with a friendly demeanor.
• Dependable, punctual, and adaptable to flexible working hours.

Responsibilities:

• Moderate chat discussions to ensure a safe and respectful environment.
• Communicate with users in Estonian, addressing their queries and providing assistance.
• Enforce community guidelines by monitoring user interactions.
• Gather insights from chat interactions to improve user engagement.
• Collaborate with team members for a cohesive user interaction approach.
• Assist in creating content that encourages user participation.
• Report on trends and user feedback to enhance the chat experience.