Finnish Speaking Freelance Chat Moderator - Work Remote Worldwide

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Requirements:

• Fluent in Finnish and proficient in English with strong written communication skills.
• Experience in chat moderation, customer support, or community management is preferred.
• Solid understanding of online communities and best practices for user engagement.
• Able to work independently and effectively manage time in a remote work setting.
• Familiarity with chat moderation tools and platforms is advantageous.
• Strong problem-solving abilities with a friendly and approachable demeanor.
• Dependable, punctual, and flexible in work hours.

Responsibilities:

• Moderate chat discussions to ensure a safe and supportive community environment.
• Engage with users in Finnish, providing timely support and assistance.
• Enforce community guidelines and address any inappropriate content or behavior.
• Collect and analyze user feedback to help improve the chat experience.
• Work collaboratively with other team members to enhance user engagement strategies.
• Assist in crafting interesting content and prompts that encourage user interaction.
• Report trends and insights gathered from chat interactions to improve overall community management.