German Travel Representative | Tourism Industry

Native level of German (oral and written) Excellent command of the English language Computer literacy Excellent communication skills Quality focus and multitasking Ability to manage change and work under pressure EU Passport

Receive and process incoming calls, emails and social media requests Ensure and provide quality of service to customers Handle inquiries and complaints from customers in a professional manner Develop and recommend changes to existing procedures Be the first point of contact for accommodation partners Report technical issues, customers’ complaints and other problems