Remote Jobs in Europe

Customer service

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🔥 Fulfillment Specialist

Posted 35 minutes ago

📍 USA

🧭 Contract

🔍 Background Screening

🏢 Company: Certn

🔧 Requirements

Strong data entry skills with a high degree of accuracy and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Problem-solving skills with the ability to troubleshoot and escalate issues
Strong verbal and written communication skills
Proficiency in using technology, including CRM systems and Google Suite or Microsoft Office
Ability to quickly learn and adapt to new software, workflows, and operational processes
1+ years of experience in a high-volume operational or administrative role, preferably in background screening, compliance, or a related field
Experience working with internal systems or databases to track and manage fulfillment requests
Previous customer service experience, especially in a professional setting or via chat/phone

💡 Responsibilities

Process US fulfillment requests accurately and efficiently
Ensure US fulfillment components are completed within service level agreements (SLAs)
Provide proactive customer support via chat and phone when needed
Communicate and coordinate with team members to optimize fulfillment processes
Identify and troubleshoot basic issues, escalating when necessary
Contribute to process improvements by documenting procedures and suggesting workflow enhancements
Assist fulfillment and operations teams as needed
Quickly adapt to new processes and tools

Communication Skills Customer service Problem-solving skills MS Office Data entry CRM

Posted 35 minutes ago

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🔥 Channel Business Development Representative - German Speaking

Posted about 2 hours ago

📍 Ireland, the UK, France or Germany

🔍 Software Development

🏢 Company: HubSpot👥 1001-5000💰 $35,000,000 Series E over 12 years ago🫂 Last layoff about 1 year agoSaaS Analytics Marketing Copywriting Social Media

🔧 Requirements

Desire and commitment to do what it takes to be successful in sales
Positive outlook and a strong ability to take responsibility for their successes and failures
Exceptional consultative selling skills and closing skills
Sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them

💡 Responsibilities

Create a large pipeline of leads and opportunities
Dissect a partner's business goals and help them develop a better plan for achieving them
Present how the inbound methodology and HubSpot's software can help a partner improve the fundamentals of their business
Close new business at or above quota level
Work with marketing and technology departments to execute sales strategy
Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Business Development Salesforce Communication Skills Customer service Relationship management Sales experience Lead Generation CRM

Posted about 2 hours ago

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🔥 Contract Contact Center Recruiter

Posted about 2 hours ago

📍 United States

🧭 Contract

🔍 Contact Center

🔧 Requirements

Minimum of one year experience of high-volume call center recruiting
Must have strong organizational skills
Excellent communication skills, both written and verbal
Exercise independent judgment, ability to make solid decisions to ensure a pool of best-fit, highly qualified individuals are hired
Must be able to work in a fast-paced environment and the ability to communicate effectively with candidates and team members
Superior multitasking skills and the ability to manage multiple projects simultaneously
Proven track record of meeting and exceeding hiring targets and staying focused on quality
Willingness to work extended hours/weekends when necessary
Experience with an applicant tracking system is preferred

💡 Responsibilities

Reviewing job applications
Conducting virtual interviews via Microsoft Teams
Presenting job offers
Tracking candidates through Workday
Communicating with management team
Assist with new hire onboarding
Meet weekly offer goals consistently

HR Management Communication Skills Customer service Microsoft Office Organizational skills Time Management Written communication Multitasking Interpersonal skills Excellent communication skills Problem-solving skills Active listening Recruitment Relationship management

Posted about 2 hours ago

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🔥 Allergy Territory Account Specialist – Colorado Springs / Albuquerque – Remote

Posted about 2 hours ago

📍 United States

💸 114100.0 - 211900.0 USD per year

🔍 Specialty Pharmaceuticals, Biotech

🏢 Company: internal_careers_for_acquired_entities

🔧 Requirements

Bachelor’s degree required, advanced degree a plus.
2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder.
Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
Must have a valid driver’s license.

💡 Responsibilities

Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Communication Skills Analytical Skills Collaboration Microsoft Excel Customer service Compliance Relationship building Problem-solving skills Account Management Negotiation skills Cross-functional collaboration Sales experience Market Research Strategic thinking

Posted about 2 hours ago

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🔥 <INTERNAL CANDIDATES ONLY> Customer Success Manager

Posted about 2 hours ago

📍 US

💸 55000.0 - 65000.0 USD per year

🔍 Software Development

🏢 Company: StarRez👥 251-500💰 Private about 3 years agoConsulting SaaS Property Management Software

🔧 Requirements

Bachelor's degree preferred or 6+ years equivalent relevant professional experience
Experience working in a customer facing technical support role
3+ years of experience utilizing StarRez, THD, or Mercury software, preferably as a Power User OR are a current StarRez employee
3+ years of experience working in University or College Housing, Residence Life, OR Student accommodation/reservations systems OR relevant database management experience

💡 Responsibilities

Develop strong relationships with assigned customers through regular, meaningful engagement to ensure satisfaction and long-term success.
Work with customers to establish goals, track key performance indicators, and provide guidance on maximizing their use of StarRez solutions.
Analyze customer usage metrics, gather feedback, and run NPS surveys to proactively identify areas for improvement and growth.
Anticipate customer needs, offer strategic recommendations, and identify logical expansion opportunities to enhance their investment.
Serve as the primary point of contact for escalations, taking ownership of issues and ensuring timely resolution through proper escalation channels.
Act as a subject matter expert, offering best practices and business process guidance to help customers optimize their housing management operations.
Track outstanding implementation items and collaborate with internal teams to ensure timely delivery and customer satisfaction.
Help customers design and strategize the integration of StarRez with other systems to improve efficiency and operations.
Develop project plans, procedures, and internal documentation strategies to support customers' ongoing success with the platform.
Work cross-functionally with internal departments to provide escalation support, track project timelines, and ensure a seamless customer experience.

Project Management SQL Data Analysis Jira Communication Skills Analytical Skills Problem Solving Customer service Mentoring Organizational skills Relationship building MS Office Account Management Empathy Training Active listening Client relationship management Cross-functional collaboration Data entry Strategic thinking Technical support Customer support Customer Success SaaS

Posted about 2 hours ago

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🔥 Product Manager, Order Management

Posted about 2 hours ago

📍 United States

🔍 Ecommerce

🏢 Company: TCGPlayer_External_Career

🔧 Requirements

Demonstrated success as a product manager or similar role working with small business ecommerce tools.
Expertise at customer, operations, and workflow research and past examples of creating new customer value.
4 or more years of product management experience, including subject matter expertise in small business products and services, both within the United States and internationally.
Strong understanding of customer onboarding and retention strategies in an international SMB market.
Ability to engage in technical discussions and collaborations with design, engineering and operations teams.
Ability to coach and guide cross-functional teams without supervisory responsibility and work in a collaborative environment.

💡 Responsibilities

Improve the core product experience for our sellers by focusing on tools and services that enable them to grow and operate their business, including tools to help our online and in-store sellers better manage their orders.
Build strategies for these products that are competitive, cost-effective, and serve our domestic and international customers’ needs.
Determine customer needs through direct interactions, qualitative research, and statistical analysis.
Partner with cross-functional teams of developers, marketing, design, operations, and sales professionals to launch, optimize, and innovate on TCGplayer’s seller tools for product identification and pricing.
Define and own the product vision and strategy, measuring and achieving ambitious goals, regardless of temporary setbacks.
Serve as subject matter expert on small business hobby and collectible sellers’ practices, operations, and paths to long-term success.

Project Management Business Analysis Business Intelligence Data Analysis Product Management Product Operations Cross-functional Team Leadership Product Development Strategy Product Analytics Communication Skills Analytical Skills Collaboration Customer service Agile methodologies RESTful APIs Problem-solving skills Reporting Market Research Stakeholder management Technical support Financial analysis Data modeling Customer support SaaS

Posted about 2 hours ago

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🔥 Senior Account Manager

Posted about 3 hours ago

📍 United Kingdom

🔍 Food Manufacturing

🏢 Company: Kepak Group

🔧 Requirements

Full drivers’ licence
Availability to travel as required within the UK
Exceptional customer relationship management and professionalism
Strong communication skills are essential
Ability to thrive in a fast-paced environment
Previous experience in a same or similar role within food manufacturing industry
Excellent organisational skills, attention to detail and time management capability
Ability to work on own initiative to find solutions to day to day issues that arise
Ability to review and analyse data and prepare reports
Self-motivated with a strong work ethic

💡 Responsibilities

Proactively manage and build customer relationships and deliver an excellent service to them, guaranteeing prompt and professional communication to address all inquiries
Deliver exceptional sales coordination and follow-up to create a smooth customer journey
Proactively strive to enhance customer service standards and refine sales support processes
Monitor customer satisfaction and co-ordinate the resolution of any complaints
Stock management and sales forecasting: Review of forecasted demand plan and stock availability to maintain customer service level and manage stock movements
General sales administration – order processing, maintenance and administration of price files, promotion calendars, management and recording of claims
Prepare presentations and collect market data including both desk and field market research
Proactively assist with NPD (new product development) processes including new line forms, pricing set up, code management
Proactively contribute to the sales/order closing process with existing accounts
Prepare monthly/weekly reports for the commercial team ensuring the accuracy of data
Project work: Coordination and management of continuous improvement projects within the team

Project Management Data Analysis Communication Skills Customer service Attention to detail Organizational skills Time Management Excellent communication skills Account Management Reporting Budgeting Data entry Sales experience Market Research CRM Financial analysis

Posted about 3 hours ago

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🔥 Pharmaceutical Sales Specialist - Fairfield, CT

Posted about 3 hours ago

📍 United States

🔍 Pharmaceutical Sales

🏢 Company: careers_alcon

🔧 Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)
The ability to fluently read, write, understand, and communicate in English.
2 Years of Proven Experience
Experience in sales account management.
Health Care Industry (preferred eye care pharmaceutical or medical device field)
Technical learning and agility.
High-energy, self-starter as well as collaborative team player.
Result oriented with strong drive to make it happen.
Willingness to challenge status quo.
Excellent communication and negotiation skills.
Self-control, self-confidence, reliability, strong business acumen and organization skills.
Driving license –category B

💡 Responsibilities

Build disease awareness with key partners, validated understanding of treatment initiation processes, patient identification etc.
Collaborate with partners, internally and externally, on prior authorization, payor restrictions, reimbursement stipulations, and patient referrals to support patient access.
Manage the sales budget and grow sales across the territory through development of impactful territory plan and engaging communications.
Employ business planning and local market knowledge to develop sales and customer networks.
Grow relationships and communications with all partners and communities to develop solid understanding of treatment algorithm and business dynamics within accounts.
Implement compliant and medically relevant programs to effect significant customer satisfaction and sales.
Cover and visit all customers in the area of responsibility according to their importance and potential.
Manages accounts for all business-related aspects (sales, negotiation, development, relation with owner and managers, define solutions for customer needs).
Develop excellent and fruitful relations with customers and opinion leaders.
Participate, develop, and conduct different meetings and events (congresses, round tables, trainings).
Establish and present action plans to achieve sales target.
Plan and track agreed account metrics and clearly communicate the progress of monthly/quarterly.
Keeps constant touch on market evolution.
Coordinate trainings, informative programs, and product presentations.
Prospect the market for new accounts and identify grow opportunities.

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Attention to detail Organizational skills Time Management Compliance Account Management Teamwork Negotiation skills Strong communication skills Relationship management Sales experience Market Research English communication Budget management

Posted about 3 hours ago

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🔥 Property Field Claims Adjuster (Omaha or Fremont, NE)

Posted about 3 hours ago

📍 United States

💸 56000.0 - 92000.0 USD per year

🔍 Insurance

🏢 Company: careers

🔧 Requirements

Familiarity with Xactimate or 2+ years of prior property field claims experience (alternatively, you may have construction, restoration, or mitigation experience).
Demonstrated experience providing customer-focused solutions or service.
Demonstrated experience handling 1st party moderately complex claims, or other equivalent experience.
Understanding of policies and endorsements related to property coverages and experience with each phase of the claim handling process.

💡 Responsibilities

Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, and public personnel.
Identify complex issues. Handle claims on a good faith basis.
Handle 1st party claims under multiple policy types and numerous endorsements.
Conduct on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, and public adjusters.
Respond to customer inquiries, makes appropriate decisions and closes files.
Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
Provide all parties with claim process and status; answers questions or redirect to other areas.

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Negotiation skills Computer skills

Posted about 3 hours ago

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🔥 Wind Hub Manager - Iowa 6 (Central Iowa)

Posted about 3 hours ago

📍 United States

🔍 Energy

🏢 Company: vernova_externalsite

🔧 Requirements

High School Diploma/or GED
Minimum of 5 years relevant experience inclusive of leadership,
Minimum of 3 years experience in a field services or equivalent role in the energy industry
Ability and willingness to travel within the hub, may require overnights.
Must maintain a valid driver’s license.
Associate or Bachelor’s degree from an accredited college or university
Technical Certification in Wind Energy or Electrical/Electronic field
Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools
Wind turbine or energy industry experience
Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools
Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements
Comprehensive writing skills to meet contractual reporting obligations, as required
Strong functional knowledge in Operations and Maintenance best industry practices, planning, organizing, coordinating, executing, and controlling the wind hub activities, productivity improvements, operational excellence in outage management.
Strong leadership skills, ability to embrace and adapt to change and influence others.
Excellent interpersonal and leadership skills
Ability, willingness, and adaptability to take initiative and work without direct supervision
Ability to work with a wide variety of personnel at all levels inside and outside of the Wind Hub.

💡 Responsibilities

Provide leadership to support multi-site service hub- Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners; and succession planning.
Own the safety culture within the hub- inclusive of contracted partners and customers.
Execute daily Plan of the Day calls – prioritize and manage dispatch schedule.
Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements.
Partner with CPM | Customer Performance Manager
Escalate customer concerns with priority
Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, HR to meet the deliverables.
Prioritize turbine performance to meet/exceed performance commitments.
Be innovative and engaged in all areas of facility operations aligned with individual site plans to include creative problem solving with LEAN thinking.
Lead operations within multi-site service hub ensuring weekly visits to each site;
Drive safety focus
Continue to grow customer relationship
Team engagement and development

Leadership Project Management People Management HR Management Operations Management Financial Management Microsoft Excel CI/CD Customer service Written communication Account Management Risk Management Team management Budget management

Posted about 3 hours ago

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